Sunday, 4 September 2011

Bureaucracy results in goal displacement.

Intro: Bureaucracy is rule oriented – Over adherence to rules results in goal displacement

Main: Weber says to ensure neutrality and anonymity in administration, rules are applied. Bureaucrat is trained in the rules. Goal displacement defined by different scholars
  • Alwyn Gouldner: Client-Bureaucrat conflict results in the Goal displacement
  • Philip Selznick: Headquarter – Field conflict results in the Goal displacement
  • Robert Merton: Superior – subordinate conflict results in the Goal displacement.
When bureaucrat can’t achieve the goals it results in ‘trained incapacity’ – Veblen

Conclusion: To ensure the bureaucrat to be goal oriented Post bureaucrat organisations are required to be established.

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