Intro: Bureaucracy is rule oriented – Over adherence to rules results in goal displacement
Main: Weber says to ensure neutrality and anonymity in administration, rules are applied. Bureaucrat is trained in the rules. Goal displacement defined by different scholars
- Alwyn Gouldner: Client-Bureaucrat conflict results in the Goal displacement
- Philip Selznick: Headquarter – Field conflict results in the Goal displacement
- Robert Merton: Superior – subordinate conflict results in the Goal displacement.
Conclusion: To ensure the bureaucrat to be goal oriented Post bureaucrat organisations are required to be established.
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